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Download the research report: Latest Trends in Customer Experience 2024

  • Knowledge base

The report was prepared by experts from Kozminski University in cooperation with  OEXGroup. It is a comprehensive study that presents current trends, challenges and solutions used by companies in Poland. It contains valuable information about the latest strategies and technologies in CX that will help you better understand your customers' needs and effectively manage their experience.

What will you find in the report?

  • Key findings of the experts' research
  • Latest trends in Customer Experience
  • Examples of innovative strategies
  • Recommendations for investing in CX